Banking Support & FAQs
How do I open a new account?
You can open an account in minutes through our secure mobile app or website. You will need your Medicare card or Australian driver’s licence handy for identity verification.
Is my digital banking secure?
Absolutely. We use advanced multi-factor authentication, biometric security, and 24/7 transaction monitoring to keep your financial assets and personal data protected against unauthorised access.
What are the current savings rates?
Our savings rates are among the most competitive in the Australian market. Please check our dedicated Savings page for current daily interest rates and bonus criteria updates.
How do I move money between accounts?
You can perform instant internal transfers between your Meridian UBank accounts or use Osko® for real-time external payments to other participating Australian financial institutions.
Where can I find my digital statements?
Electronic statements are generated monthly and are available for download in PDF format under the 'Statements' section of your online banking dashboard or mobile app.